Store Operations

Store Manager

Run a Pressto store end to end: the team, the customer experience and the numbers.

MumbaiFull-timeOn-site3-6 years

About the role

As a Store Manager you are the face of Pressto in your neighbourhood. You lead a small team of customer associates and work closely with our workshop and pickup teams so that every garment, shoe and bag is received, tracked and returned exactly as promised.

What you'll do

  • Lead the daily running of the store: opening, closing, cash and inventory
  • Inspect items with customers at handover and explain the care each one needs
  • Coach and roster the store team and keep service standards consistent
  • Track turnaround times with the workshop and keep customers updated
  • Own monthly store targets for revenue, repeat customers and reviews

What we're looking for

  • 3+ years in retail, hospitality or service store management
  • Confident with customers and comfortable handling escalations
  • Basic computer skills (POS, Excel or Google Sheets)
  • Fluent in English and Hindi; Marathi is a plus

Good to have

  • Experience in premium retail, laundry or garment care
  • Experience managing a team of 3 or more

What you'll get

  • Salary in line with your experience, paid on time every month
  • Hands-on training and a clear path to grow
  • Paid leave and statutory benefits (PF, ESIC where applicable)
  • Staff discounts on Pressto services

Interested?

It takes about two minutes to apply. Keep your CV handy.

Store ManagerMumbai · Full-time